• My cat is afraid of locking sounds - what can I do?

  The default locking sound of OnlyCat is very similar to the SureFlap DualScan Microchip Cat Flap, so for most cats it feels quite familiar. However, some cats can be sensitive to noises and may need a little extra support when getting used to it. Try Training Mode You can set your device into Training Mode, where the flap remains unlocked by default. This means: Your cat can pass through without hearing the locking noise. If you enable Contraband Detection, the flap will lock if preFew readers

• Where do you ship to?

  We currently ship to: UK (including Channel Islands and Isle of Man) EEA (Europe, Scandinavia): including Germany, Netherlands, Austria, Norway, Sweden, Denmark, France... etc. USA Switzerland Australia New Zealand If your country does not appear in the check-out list, please feel free to contact us as we may consider shipping to other countries.Few readers

• Is the app available in other languages?

  Yes! Our app is currently available in English, German, Dutch, and French. If you speak a language that isn’t supported yet, don’t worry - we’d love to hear from you. Please reach out to us and let us know your preferred language. We’ll make a note of it and consider it when prioritising future language updates. We’re always working to make our app more accessible to everyone, so your feedback really helps!Few readers

• What is the warranty period?

  We want you to love your OnlyCat! That’s why we back it with a 2-year warranty on a return-to-factory basis. Here’s what that means for you: Coverage: If your OnlyCat has a manufacturing defect or stops working properly under normal use within 2 years of purchase, we’ll repair it or replace it. Easy Claims: Simply reach out to our friendly support team and we’ll guide you through the process. What’s Not Covered: The warranty doesn’t cover damage from unauthorised opening ofFew readers