> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.onlycat.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Camera not showing in the app when trying to scan QR code?

Typically this has to do with your mobile device's permissions rather than the OnlyCat app itself.

${color}[#a31f1f](**You will need to make sure that the OnlyCat app has your device's camera permission**)
---
# iPhone (iOS)

## Step 1 — Try Inside the OnlyCat App First
1. Open the **OnlyCat app**.
2. Tap the **“+” button** in the top menu.
3. If prompted with:“OnlyCat Would Like to Access the Camera”
4. Tap **Allow**.
You’re done.

## Step 2 — Turn Camera On in iPhone Settings
If you tapped **Don’t Allow** before, or no popup appears:
1. Open the **Settings app** on your iPhone (gray gear icon).
2. Scroll down and tap **OnlyCat**.
3. Tap **Camera**.
4. Turn the toggle **ON** (it should be green).
If you don’t see Camera listed:
1. Go to **Settings → Privacy & Security → Camera**
2. Find **OnlyCat**
3. Turn it **ON**
---
# Samsung Galaxy (Android)

## Step 1 — Try Inside the OnlyCat App First
1. Open the **OnlyCat app**.
2. Tap the **“+” button** in the top menu.
3. When prompted, tap:
    * **Allow**
    * Select **Allow only while using the app** (recommended)

## Step 2 — Turn Camera On in Phone Settings
If camera access was previously denied:
1. Open your phone’s **Settings app**.
2. Tap **Apps**.
3. Tap **OnlyCat**.
4. Tap **Permissions**.
5. Tap **Camera**.
6. Select **Allow only while using the app**.
---
# Google Pixel (Android)

## Step 1 — Try Inside the OnlyCat App First
1. Open the **OnlyCat app**.
2. Tap the **“+” button** in the top menu.
3. Tap **Allow** when prompted.
4. Choose **Allow only while using the app**.

## Step 2 — Turn Camera On in Phone Settings
1. Open your phone’s **Settings app**.
2. Tap **Apps**.
3. Tap **See all apps**.
4. Tap **OnlyCat**.
5. Tap **Permissions**.
6. Tap **Camera**.
7. Select **Allow only while using the app**.
---
# If It Still Doesn’t Work

Inside your phone’s **Settings app**:
* Make sure **Camera access** isn’t turned off globally:
    * Android: **Settings → Privacy → Camera access → Turn ON**
* Restart your phone.
* Update the OnlyCat app.
---

If the problem persists beyond this, please reach out to customer support.